We value you as a customer and we truly appreciate that you chose X18. In order to provide you with the best assistance, please contact us through any of the choices below. We are available 24 hours a day, 7 days a week. Find answers to the most common questions by visiting our FAQ page.
Please note that the Support Department may only offer assistance in English.
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For questions in English you may expect an answer within a few hours. In other available languages the response time is 24 to 48 hours.